At WaqasMaqbool Store, we are committed to providing high-quality software and website solutions. If you experience issues, you may be eligible for a refund under the conditions outlined below.
1. Eligibility for Refund
Customers may request a refund within 15 days of initial use under the following circumstances:
- Software Errors & Malfunctions: If the software or website contains a verified bug, error, or malfunction that significantly affects its functionality and cannot be resolved within a reasonable timeframe.
- Unexpected Software Behavior: If the software is fundamentally different from what you reasonably expected, and its limitations were not clearly stated before purchase.
2. Non-Refundable Cases
Refunds will not be provided in the following cases:
- User Misuse & Compatibility Issues: If the software does not function due to user errors, misuse, or incompatibility with your system.
- Change of Mind: Refunds are not issued if you no longer need or want the software after purchase.
- Custom Modifications: If the software was customized or modified according to your specific requirements, it is non-refundable.
- Third-Party Interference: If the issue arises due to conflicts with external applications or software beyond our control.
3. Refund Process
To request a refund, follow these steps:
- Submit a Request: Email info@waqasmaqbool.store with your order details, a description of the issue, and any relevant screenshots or documentation.
- Review Process: Our team will assess your request and attempt to resolve the issue.
- Approval & Refund: If approved, the refund will be processed within 7 business days and credited to your original payment method.
Waqas Maqbool Store reserves the right to update this policy at any time.
